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Back to homeLast updated: May 13, 2026

QuinielaManĂ­a

Support

We are here to help with registration, access, leagues, tournaments, predictions, rankings, privacy, account deletion and technical issues.

Estimated response

Our estimated response time is 12 to 48 business hours. Complex cases, privacy requests or technical reviews may take longer.

Support contact

For general support, bugs, usage questions or account issues, write to:

  • support@quinielamania.com
  • soporte@quinielamania.com
  • Estimated response time: 12 to 48 business hours.

Privacy contact

For requests related to personal data, privacy or account deletion, write to:

  • privacy@quinielamania.com
  • privacidad@quinielamania.com
  • To protect your account, we recommend writing from the email registered in QuinielaManĂ­a.

What to send when reporting a problem

The clearer the report, the faster we can help.

  • Email registered in QuinielaManĂ­a.
  • Device used: iPhone, Android or Web.
  • Operating system and version, if known.
  • Screenshot or video of the issue.
  • Exact steps to reproduce the error.
  • Related tournament, league, match or ranking, if applicable.
  • Approximate date and time of the issue.

Frequently asked questions

Before writing to us, review these quick solutions. If the issue continues, contact us with the details above.

I am not receiving the verification email

First check your inbox, Spam or Junk folder. Also mark QuinielaManĂ­a as a trusted sender to receive future emails.

  • Verify that the email was written correctly.
  • Wait a few minutes and check again.
  • Look for QuinielaManĂ­a messages in Spam or Junk.
  • If the issue continues, write to us from the registered email.

I cannot sign in

Sign-in may fail due to incorrect credentials, unverified email or temporary connection issues.

  • Confirm that the email and password are correct.
  • Verify your email first if you just created the account.
  • Use “Forgot password” if you do not remember your password.
  • If the error persists, send us a screenshot of the message shown.

I cannot enter Leagues

To use Leagues, you need to have an active tournament selected.

  • Go to the Dashboard and select an active tournament.
  • Then enter Leagues from the corresponding menu.
  • If you already selected a tournament and it still fails, sign out and sign in again.

I cannot enter Matches or Rankings

Matches and Rankings require an active league. This lets the app know which group you are competing in.

  • Select an active tournament.
  • Go to Leagues.
  • Join a league or create a new one.
  • Activate a league from My leagues.

I do not see public leagues

There may be no public leagues for the selected tournament or filters.

  • Confirm that you have an active tournament.
  • Clear country, name or code filters.
  • Try searching by another country.
  • You can also create your own league or join with a code.

My points or rankings are not updating

Points depend on confirmed official results and the platform's calculation process.

  • Verify that the match is already closed.
  • Verify that the official result is confirmed.
  • There may be a delay while points are recalculated.
  • If you notice a persistent difference, send us the league, match and screenshot.

I want to delete my account

You may request deletion of your account and associated data by writing from the registered email.

  • Write to support@quinielamania.com or privacy@quinielamania.com.
  • You may also use soporte@quinielamania.com or privacidad@quinielamania.com.
  • Include the registered email and explicitly request account deletion.
  • We may ask for additional confirmation to protect your account.
  • Some technical data or backups may be retained temporarily for security, abuse prevention or legal compliance.

I want to report abuse or misuse

If you detect abusive behavior, offensive names, misuse of leagues or suspicious activity, report it to support.

  • Include the name of the league or user involved.
  • Attach screenshots if you have them.
  • Describe the situation with as much detail as possible.

Account and data deletion

To request deletion of your account, write from the email registered in QuinielaManĂ­a to any of these addresses:

support@quinielamania.comsoporte@quinielamania.comprivacy@quinielamania.comprivacidad@quinielamania.com

Clearly state: “I request deletion of my QuinielaManía account”. We may ask for additional confirmation before processing the request.

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